Office Manager/Customer Service

FRS Recruitment

Laois, Nationwide

We are recruiting for a Office Manager with experience in Customer Service to join a globally franchised business with over 30 year's experience and a presence in five countries. This position is based in Laois/Offaly area. The successful candidate will provide full administrative and customer service support to all areas of the business. And will be responsible for acting as a liaison between customers (internal & external), providing operational support and assist in the day-to-day smooth running of the organisation. Duties: Open,maintain and update customer accounts when required. Use the CRM ( Customer Relationship Management System ) Resolve product or service problems / customer complaints. Ensure timely management and closure of all customer service queries / issues. Office Administration. Provide timely reports and documentation when required. Ensure compliance with policies and procedures. Efficient filling of records and documents. Supervise banking and batching of sales. Skills and Experience; Experience working in Customer Service/ Office Administration. Office Management experience. Professional telephone manner. Organisation and communication skills. IT Skills - Computer literate. Ability to multi task. If you have a pro active attitude and a friendly outgoing personality then this role could be the ideal fit for you. Full training and competitive salary on offer. To Apply: Phone calls to Louise on 086 4670069. Send your CV through the attached link. This job originally appeared on RecruitIreland.com.

2256 days ago