Customer Service Representative
Matrix Recruitment
Carlow; Laois; Wicklow, Kildare
Matrix Recruitment are recruiting for CUSTOMER SERVICE REPRESENTATIVE for our client, a well-established manufacturing group based in Co. Kildare . This is a Permanent job within the Sales Office, where you will provide excellent customer service to both internal and external stakeholders. Key Duties & Responsibilities: Liaising and supporting Customers/Contractors/Sales Representatives with regards to enquiries, queries, stock availability, order processing and order management. Building effective relationships with external and internal customers. Proactive sales calling. Entering relevant data promptly and correctly onto SAP system. Problem solving customer issues. Coordinating all activities from order receipt to delivery on site. Keep customers informed in all aspects of delivery/charges. Identifying new and innovative ways of improving service flexibility. Work in a safe manner, co-operating with all company Health & Safety P&Ps. What we are looking for: · Must have strong Customer Service skills & willing to be trained on new Product. · Good written and verbal communication including an excellent telephone manner. · Ability to work on own initiative and as part of a team. · Sound judgement. · Proficient in all aspects of MS Office. · Knowledge of SAP an advantage. · Third level Business degree or equivalent. Apply for this job now by submitting your Word formatted CV to Carol. By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and consent. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position. In the interest of protecting your data and informing you of your rights we will notify you should we retain your information by issuing an acknowledgement email and a request for consent where not already expressly given. We Value Your Trust. This job originally appeared on RecruitIreland.com.
1912 days ago